Payment Policy
At Aurorlane, we are committed to providing a secure, convenient, and transparent shopping experience for our customers across the United States. All transactions on our site are governed by the following terms.
1. Accepted Payment Methods
To ensure a smooth checkout process, we accept a variety of secure payment options:
- Credit & Debit Cards: We accept major providers, including Visa, MasterCard, and American Express.
- Digital Wallets: For faster checkout, you may use Apple Pay and Google Pay.
- Bank Transfers: Available exclusively for bulk orders (please contact our support team for details).
2. Pricing and Currency
- Currency: All prices on our website are listed and processed in United States Dollars (USD).
- Total Cost: We offer free shipping on all orders within the United States. The total price displayed at checkout includes the product cost and any applicable taxes.
- Price Adjustments: Prices are subject to change without prior notice, but changes will not affect orders that have already been confirmed.
3. Payment Processing and Security
- Immediate Payment: Full payment is required at the time of purchase. Orders will only enter our 1–2 business day handling phase once payment is successfully confirmed.
- SSL Encryption: We utilize SSL encryption technology and trusted payment gateways to ensure that your sensitive data is protected during transmission.
- Data Privacy: For your security, Aurorlane does not store your credit card or payment details on our servers.
4. Fraud Prevention
To protect our community, we reserve the right to hold or cancel any order suspected of fraudulent or unauthorized activity. In some cases, we may request additional identity verification for high-value transactions to ensure the legitimacy of the purchase.
5. Refunds and Disputed Charges
Refunds are processed back to your original payment method once a return has been inspected and approved according to our Return Policy. If you experience any issues with a charge, we encourage you to contact us directly at support@aurorlane.com before initiating a chargeback, as we aim to resolve all concerns personally within 24 hours.
Contact Information
For any billing inquiries or assistance with your payment, please reach out to us:
- Legal Entity: Operated by Gostoprime LLC.
- Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA.
- Official Support Email: support@aurorlane.com.
- Business Phone Number: +1 (307) 443-4283.
- Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM EST.
- Response Commitment: We aim to respond to all inquiries within 24 hours on business days.