Shipping policy

At Aurorlane, we are committed to providing an exceptional shopping experience for our customers, including clear and straightforward shipping policies. We offer free shipping on all orders within the United States, with no minimum purchase required.

1. Shipping Locations

This shipping policy applies exclusively to orders shipped within the United States. At this time, we do not offer international shipping.

2. Delivery Estimates

To maintain transparency and meet our service commitments, we provide the following estimated delivery times for all packages:

  • Order Cutoff Time: 6:00 PM Eastern Standard Time (EST). Orders placed after this time will be processed the next business day.
  • Order Handling Time: 1–2 business days, Monday to Friday. Orders placed on weekends will be processed on the following Monday.
  • Transit Time: 6–8 business days, Monday to Friday.
  • Total Estimated Delivery Time: 7–10 business days total (Handling + Transit).

3. Shipping Costs

  • Free Shipping: We are pleased to offer Free Shipping on all orders delivered within the United States. There are no hidden fees or minimum order requirements.

4. Carrier Services & Tracking

We partner with reliable global carriers to ensure your package arrives safely. Our primary shipping partners include DHL, FedEx, and UPS.

  • Order Tracking: Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package's journey in real time until it arrives at your door.
  • Fully Insured: For your peace of mind, all shipments include free insurance against loss or damage during transit.

5. Packaging Policy

In line with our brand philosophy, we use eco-friendly sustainable packaging materials to minimize our ecological footprint while ensuring your items are well-protected during transit.

6. Delivery Issues

While we strive for precision, delivery times are estimates and may vary due to external factors such as extreme weather conditions or carrier transportation issues. If you experience any significant delays or issues with your package, please contact our customer service team immediately.

7. Contact Information

For questions regarding your shipment or our shipping practices, please reach out to us:

  • Store Name: Aurorlane.
  • Legal Entity: Gostoprime LLC.
  • Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA.
  • Email: support@aurorlane.com.
  • Phone: +1 (307) 443-4283.
  • Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM EST.
  • Response Time: We aim to respond personally to all inquiries within 24 hours on business days.